Testimonials – Norterra Family Medicine

The doctors at Norterra Family Medicine dedicate themselves to providing quality care for men, women, and families in Phoenix. Their integrative approach to medicine treats the whole person – not just the symptoms – and can meet all your primary care needs under one roof. Dr. Kristine Sarna and Dr. Rebecca Weiss, along with their physician assistants Nicole Walker and Mollyann Allen, provide a warm and welcoming atmosphere.

Don’t just take our word for it – see what our patients say about their care at Norterra Family Medicine.

I am a brand new patient and definitely not psyched to go to Dentists or Doctors. The front desk employees are super friendly. Dr. Kaitlin is nothing but friendly, knowledgeable, and most importantly genuinely concerned for her patients. Her PA Theresa gave off the same vibe! I hope they are happy here because (selfishly) I would like to keep coming for a long time!

Reception, and triage were friendly and professional. The wait time was reasonably short. Dr. Mollyann Allen was exactly the doctor I've been looking for. She showed genuine interest in me and the reason for my visit. I am relieved to have found a provider and a practice that fits the needs of my self and my family. I also liked that their practice seems to believe in the use of natural medicine and did not just prescribe ibuprofen like many doctors are quick to do.

Dr. Weiss Was extremely kind to me & I certainly just happened to feel just so privileged receiving her thoughtful guidance into my becoming the healthiest character that I’m reasonably capable of.

Friendly atmosphere and took her time. I didn’t feel rushed at all.

I always enjoy consulting with Dr. Sarna. She's a good listener and knows my medical and family history well enough to provide thoughtful guidance. She asks good questions to help us come up with a viable plan of action.

Detailed and through medical exam. Easily understood and a action plan to get my backside back on track.

Nicole is always cheerfully professional. Nicole addresses all my issues with optional resolutions. She has been my 'go to' medical professional for years. Thank you Nicole for being there for me!

All the doctors and staff here at Norterra Medical are awesome. They all care and take the time to understand how to approach your medical concerns. Thank you for your amazing customer service.

Professional, informative & caring. Fast responding.

I met with the PA Mollyann. She was so sweet, really took the time to listen to my concerns, and was extremely helpful. I have been searching for a provider for years, and will definitely stick with her.

It is so nice to finally find someone/clinic that will listen to a patient about years of hormone (or a lack there of) issues. I have been fighting for seven years with doctors that don't listen or think they know everything. I am so grateful to finally find someone. Thank you so much.

The service I got and provided where five star and glad I found a new medical provider.

Professional, informative & caring.

I truly enjoyed y 360 Appointment... Dr. Weiss was very thorough, a true professional and Super Sweet! I appreciate her so much.

I had a very pleasant experience at my first visit to Norterra Family Medicine. No long wait time and staff was very helpful and reassuring. Thank you!

Office Staff is always friendly. I see Nicole Walker and I have never felt like just another patient with her. She takes her time, listens and really treats you. I will be a patient here until we move!

Everyone from front of the office to the back, attentive, caring, and efficient!

Everything was smooth and easy until I reached the automated call service. To much stress. Not gonna call back to get my test results.

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90% of concierge patients
are satisfied with their care.*

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97% feel their doctors take a
personal interest in their healthcare.*

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Nearly 60% of personalized healthcare
patients report a wait time of 5 minutes or less.*

*According to the AARP and Concierge Medicine Today