Member Benefits

Experience Personalized Care

Rather than adhere to the standard healthcare model, which focuses on managing illness, our practice is breaking the mold by providing personalized attention and improved care options designed to help you reach and maintain your best health. We take the time to get to know you as a whole person and strive to assist you in deterring preventable health issues rather than merely treating them.

Member Benefits

As a Norterra Family Medicine concierge member, you’ll receive care that truly can make a difference. Your doctor’s prompt availability for consultation and proactive approach to care through our concierge medical practice are the very cornerstones on which Norterra Family Medicine was founded.


A doctor with more time for you

The benefits of concierge medicine services differ from traditional healthcare services in dramatic ways, starting with the amount of time you’ll spend with your doctor: on average, up to 30 to 45 minutes per visit, and as much as 90 minutes for a physical.

This time allows you to ask all the questions you’d like and receive thoughtful answers in return. It also provides us with the opportunity to gain a better understanding of your health issues and provide actionable advice. 

Instead of merely looking at your numbers and suggesting you lose weight, or dashing off a prescription to lower your blood pressure, your medical team will take the time to sit down with you and fully discuss what your test and health results mean, ensure that you understand them, listen to the questions and concerns you may have, and work with you to improve them.

In addition to spending more time with your doctor per visit, you get to see your doctor more often, with periodic checkups that aren’t covered by insurance.

Wellness that’s personalized for you

Your wellness program will detail how to achieve your health goals and include tools and educational resources designed to make it easier to reach your goals. Once your plan is in place, your medical team will regularly monitor your results to quickly detect abnormalities and get you back on track. It’s this kind of personalized healthcare attention that can truly make a difference in how well you live your life.

A range of potential health concerns can be addressed in your plan, which may include:

  • Bone Health & Osteoporosis Prevention
  • Diabetes
  • Emotional Health
  • Fitness and Nutrition
  • Hearing and Vision
  • Heart Health
  • Respiratory Health
  • Sexual Health
  • Sleep Problems
  • Weight Management

24 hours a day, 7 days a week

Your healthcare services won’t end as soon as you exit the office. If you’re like most people, you’ll probably have a question or two as you focus on following your plan to achieve a healthier lifestyle. If so, no problem.

Your medical team will be there for you, whether you’re managing a chronic health condition or you’re currently healthy and intend to stay that way. 

You’ll receive all the advice, resources, and encouragement you need to reach and maintain your personal healthcare goals. Your private medical concierge doctor is available to provide answers by phone, text, or email, 24 hours a day, seven days a week. 

Plus, appointments are available the same or next business day, even for non-emergencies, so arranging another in-person visit with your doctor is never too far in the future.

More member benefits include:

Bioidentical Hormones

Annual Strategic Health Planning Visit

This comprehensive visit will take place annually in addition to, or in conjunction with, your annual physical exam. This visit will allow you to set your annual wellness goals in an extended collaboration with your health care provider. We’ll take a ‘deep dive’ into your family and personal health history as well as an in-depth review of any symptoms you may be experiencing. Once your review is complete and your goals discussed, we will determine the need for additional testing to include specialized studies available to our members only.

Body Composition Analysis

Routinely included for FREE as part of new Strategic Health Planning Visit as well as all Annual Wellness exams. InBody scan is a detailed Body Composition Analysis which gives essential data for evaluating overall health and wellness. 

We can receive more insight data from additional metrics like Visceral Fat Level and Segmental Fat Analysis, track progress, validate programs, and deliver actionable advice backed by trustworthy data.


Discounted Rates on Prescription & Wholesale Acute Care Medications 

All members will receive a special discount card for reduced pricing at most pharmacies!

In addition, acute care medications such Amoxicillin, Z-Packs, Cipro, etc, are available for purchase in-office. No need to wait in line at the pharmacy when you are sick! 


Nutritional Counseling and Weight Loss Services 

Do you have a goal to lose weight this year? Suffering from diabetes, heart disease, high blood pressure, or cholesterol elevation? We can help! We provide impressive tracking of your progress and a better understanding with your relationship with food and how to get you to your health goals.


Functional Medicine Evaluation and Treatment

By addressing root cause, rather than symptoms, practitioners become oriented to identifying the complexity of disease. They may find one condition has many different causes and, likewise, one cause may result in many different conditions. As a result, functional medicine treatment targets the specific manifestations of disease in each individual. Learn more.

Integrative Medicine Evaluation and Treatment

The defining principles of integrative medicine link patient and practitioner as partners. In addition, the doctors consider all factors when evaluating and maximizing your health — including mind, spirit, community, and the body. 


Included in your evaluation is BioIdentical Hormone Therapies, Evaluation and Treatment of Mood Disorders, Leaky Gut, Food Sensitivities, Allergies, Adrenal Fatigue Syndromes and more.* 


IV Vitamin Infusion Therapies

IV therapy is a delivery method for fluids and medication. “IV” stands for intravenous, which means the fluid is administered through the veins. The fluid that contains vitamins and minerals or medication is delivered via an IV drip or injection into the vein, which allows the therapy to move quickly through your bloodstream. Direct IV insertion typically delivers medication faster than oral administration.

Boost immunity, mental clarity and enhance detoxification with customized IV infusions.


Personal Training Services

Our preferred coaches at Frankie‘s Fitness have partnered with our office to give our patients:

· 50% OFF on your first hour-long consultation

· 10% monthly discount on personal training services 


Professional Counseling Services

Specializing in individualized, psychological care, Phoenix Wellness Center treats a number of mental health disorders, and provide a neutral ground to individuals, families, and couples. 

Members will receive a no-cost 10 min consultation with a therapists to see if it’s a good match for their needs at Phoenix Wellness Center located directly upstairs from our clinic.

Remote Patient Monitoring

Ideal for Medicare patients. This benefit includes kits with weight scale, blood pressure cuff monitoring  and much    more! 



Discounted Service Rates

Members of Norterra Family Medicine will receive 10% off cosmetic and wellness services at Paradise Medspa & Wellness. 

In addition, members have access to Customized, physician-selected, wellness supplements available for purchase in-office or online through our direct patient portals. 

In addition to standard laboratory testing offered in-house by Sonora Quest Labs, the following Specialized Testing is Available for Members Only: 

Galleri Testing for Cancer Detection* – This revolutionary blood test detects cell signals that may indicate the presence of cancer in the earliest stages, before they become evident on imaging studies or other standard testing. 

Cancer Next – Genetic Testing for Cancer Risk Stratification* – Specialized test to detect the presence of certain genes that indicate a higher risk of developing future cancers.

CardioDiagnositcs EpiGenetic Testing for Cardiovascular Risk stratification.*
Dante Genomic Testing – Map your entire genome to determine your risk of developing thousands of disease states including Alzheimers, Cancer, Parkinsons Disease, ALS, Connective Tissue Diseases and more. 
Genetic Testing with GeneSight to determine efficacy and avoid potential side effects related to the use of antidepressants and other psychiatric medications.
Integrative Testing by Genova Labs – Breath Testing for SIBO, Gut Microbiome Testing, NutrEval Assessments for Nutritional Deficiencies, and Food Sensitivity Testing, and more, available to our Members Only!
Biofire respiratory pathogen testing – Coughing, aching, fever? We can now test for 22 different pathogens with one simple in-office test! Test detects COVID-19, Influenza A and B, RSV, Rhinovirus as well as several different bacterial strains. No more guessing! Avoid unnecessary antibiotic prescriptions! Test results available within 45 minutes.
ZRT Testing for Neurotransmitter Levels – Suffering from anxiety or depression? You may have an underlying deficiency or disregulation in your neurotransmitter levels as an underlying cause for your mood disorder. A simple urine, blood or buccal swab may provide you with important information you need to determine appropriate therapy. 
In addition, all Members receive preferred pricing for testing performed at local Lab Corp Locations!
*Additional fees may apply if service or specialized testing is not covered by your insurance plan. Excludes BioTe BioIdentical Hormone pelleting services.